Privacy Policy for TechService.ng

Last Updated: November 22, 2025

TechService.ng ("we," "our," or "us") is committed to protecting the privacy of all visitors and clients. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://techservice.ng (the "Site") or use our services.

By accessing or using our Site and services, you acknowledge that you have read, understood, and agreed to be bound by all the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Data").

1.1. Personal Data You Provide Directly:

We collect this information when you fill out the contact form, request a quote, subscribe to our newsletter, or engage in services:

• **Contact Data:** Full name, email address, phone number, and company name.
• **Project Data:** Details about your project, budget, timeline, and service interests provided in the message field.
• **Correspondence Data:** Information exchanged in emails or client support tickets.

1.2. Automated Data Collection (Usage Data):

When you visit the Site, we automatically collect certain information your browser sends, including:

• **IP Address:** Your device's IP address.
• **Device Data:** Browser type, operating system, device type, and screen resolution.
• **Usage Patterns:** Pages viewed, time spent on pages, referral sources, and clicks.

2. How We Use Your Information

We use the collected information for the following purposes:

• **Service Delivery:** To communicate with you regarding your project inquiry and provide the services you request (e.g., custom software development).
• **Communication:** To send you technical alerts, updates, security notifications, or promotional communications (where you have consented).
• **Site Improvement:** To monitor and analyze usage and trends to improve the functionality, performance, and user experience of the Site.
• **Security:** To protect against fraudulent or unauthorized transactions and to detect and prevent security threats.
• **Compliance:** To comply with legal and regulatory obligations, including those mandated by the Nigerian government.

3. Disclosure of Your Information

We may share or disclose your information in the following situations:

• **Vendors and Service Providers:** We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as web hosting, payment processing, or analytics.
• **Legal Requirements:** If we believe release is required to respond to legal process (e.g., a court order or subpoena), to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• **Business Transfers:** In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Tracking Technologies and Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You are not required to accept cookies to access the Site, but certain features may be unavailable. You can adjust your browser settings to reject or remove cookies.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Compliance with Nigerian Data Protection Regulation (NDPR)

As a technology service provider operating within Nigeria, we adhere to the principles of the **Nigerian Data Protection Regulation (NDPR)**. This includes ensuring your data is collected and processed fairly, stored securely, and used only for lawful purposes related to our business operations.

If you are a Nigerian resident and believe your data rights have been infringed, please contact us immediately using the details below.

7. Your Data Protection Rights

Depending on your location and the data protection laws that apply to you (including potential application of GDPR for international users), you may have the following rights regarding your personal data:

• **Right to Access:** The right to request copies of your Personal Data.
• **Right to Rectification:** The right to request that we correct any information you believe is inaccurate or incomplete.
• **Right to Erasure (Right to be Forgotten):** The right to request that we erase your Personal Data, under certain conditions.
• **Right to Restrict Processing:** The right to request that we restrict the processing of your Personal Data, under certain conditions.
• **Right to Object to Processing:** The right to object to our processing of your Personal Data, under certain conditions.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: